We exist because high-ticket businesses deserve better than voicemail.
Nanuq AI is a Vancouver-based company that builds custom AI chatbots for service businesses. Not generic tools. Not templates. AI that knows your business and speaks for it โ around the clock.
Nanuq
A Canadian name with a purpose behind it.
In Inuktitut โ the language of Canada's Inuit peoples โ Nanuqmeans polar bear. Built for a world that doesn't make it easy. Harsh conditions, constant change, and the need to be resourceful to survive.
That's the story we saw in the businesses we work with. Owners working long hours, managing clients, running operations. Built for demanding work โ but without the AI infrastructure to match.
Nanuq AI exists to close that gap โ and to do it as a Canadian company, with Canadian values.
Why We Built This
The problem isn't that businesses are slow to respond. It's that they can't be everywhere at once.
A business owner on a job site can't answer calls. Someone in a client meeting can't check their website. A professional in a session can't respond to new enquiries. These aren't failures of effort โ they're failures of infrastructure.
Generic AI tools exist, but they require setup expertise, ongoing management, and months to configure. They're built for tech teams at SaaS companies โ not for a five-person service business in East Vancouver.
We built Nanuq AI to close that gap. A service that handles everything โ the AI training, the website, the installation, the monthly maintenance โ so business owners get the benefit without any of the complexity.
We focus on high-ticket services specifically, because that's where the ROI is undeniable. One lead captured that would have otherwise been missed often pays for the entire year of service.
1 job โ 1 year of service.
That's why we focus exclusively on high-ticket service businesses. The ROI is undeniable.
How We Work
The principles we don't compromise on.
Done-For-You
We handle everything โ training the AI, building the conversation flow, installing it on your site, and maintaining it every month. You run your business. We handle the tech.
High-Ticket Focus
We work exclusively with businesses where one missed lead can cost thousands. That focus means we understand your ROI โ and we build chatbots that actually move the needle.
Ship Fast, Then Improve
Most clients are live within 5โ7 days. We'd rather get your chatbot capturing leads quickly and refine from real data than spend weeks building something perfect in a vacuum.
Honest by Default
No lock-in contracts. No inflated promises. We'll tell you upfront if a chatbot isn't the right fit for your business โ even if it means not working together.
Who We Are
Two founders. One focus.
Co-Founder & CTO
Kai Ito
Responsible for every technical aspect of Nanuq AI โ AI architecture, knowledge base design, deployment, and ongoing system performance. Every chatbot we deliver is built and maintained by Kai directly.
Co-Founder & VP Sales
Alex Falah
Handles all client-facing work โ discovery calls, onboarding, and ongoing account management. Alex is the consistent point of contact throughout every engagement.
Based in Vancouver, British Columbia โ serving service businesses across Canada.
See what it looks like for your business.
We'll build a live demo of your chatbot โ customized to your services, your tone, your business. No commitment. Just a real demo.